HOTEL ASSOCIATE

A Hotel Associate is the initial point of contact for guests at a lodging establishment. They are responsible for delivering excellent customer service, managing check-ins and check-outs, and resolving guest concerns. Additionally, they often carry out tasks such as taking phone calls, scheduling rooms, and providing facts about the hotel and its

A Front Desk Agent is the initial point of interaction for guests at a resort. They are responsible for providing excellent customer service, overseeing check-ins and check-outs, and tackling guest issues. Furthermore, they often conduct tasks such as responding to phone calls, scheduling rooms, and providing facts about the hotel and its amenitie